Shipping policy

Ready products are normally dispatched within 2–4 business days.

Customized or made-to-order products may take 5–10 business days to prepare.

Delivery normally takes approximately 3–8 business days after dispatch, depending on the customer’s location and courier service.

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Tracking details will be shared after dispatch.

Customers must provide the correct name, address, phone number and PIN code. Lencho is not responsible for delays caused by incorrect information or customer unavailability.

Shipping charges, if applicable, will be displayed at checkout.